Frequently Asked Questions
Everything you need to know about shopping with Footgear.
How do I determine the right shoe size for me?
We provide a comprehensive size guide on every product page. We recommend measuring your foot from heel to toe and comparing it against our brand-specific charts to ensure the perfect fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn footwear in its original packaging. Simply visit our Returns Portal to start a request for a full refund or a size exchange.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your new shoes sooner.
Are Footgear products covered by a warranty?
Yes, all our footwear comes with a 6-month manufacturer warranty against defects in materials and workmanship. This does not cover standard wear and tear from daily use.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How can I track my shipment?
Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website so you can monitor your delivery in real-time.